Frequently asked questions
Everything you would like to know before choosing your fragrance.
01.How do I choose my fragrance?
Discover L’Isolé and L’Isolée on the Our Fragrances page, then explore the story of our first collection. For personalised advice, contact the house of Helvé Noé.
02.What is Helvé Noé’s connection to Switzerland?
Helvé Noé presents its fragrances as conceived in Switzerland. The name Helvé refers to Helvetia. This identity does not indicate the country of manufacture.
03.Where can I buy Helvé Noé fragrances?
Helvé Noé points of sale are not yet open. In the meantime, register your pre-order on the Our Fragrances page or contact the house with any questions.
04.How do I register a pre-order?
On the Our Fragrances page, the pre-order button opens a form asking for your first and last name, email address, phone number and delivery address. No payment is requested in this form.
05.Where can I find the order and delivery terms?
Contact Helvé Noé for the applicable terms, delivery destinations and return arrangements before placing an order.
06.How can I contact the house?
You can write to info@helvenoe.com or use the Contact page, which prepares an email in your email application.